Policies & Information
Preorder items and instock items are both sold here. If combined in an order, we will hold all instock items until the entire order can be fulfilled and is ready to ship!
Garments with graphics should be washed on cold, inside out and hung to dry.
No Bleach. No Liquid Softener. No ironing. *Hand washing is preferred.
ORDER ADD ONS - We will only add or combine to orders placed on the exact same date. Use our Get Customer Service link to request.
THERE IS ALSO A TAB ON THE HOME PAGE that says "GET CUSTOMER SERVICE"
WE WILL NOT REPLY TO FACEBOOK MESSAGES concerning shipping etas, adding to orders, editing orders, needing mockups, anything else, etc.
All of that MUST be requested through this form.
Allow 24 BUSINESS HOURS for a reponse!!
Thank you for your purchase!! Below are instructions. If you have any questions, feel free to email us at email@example.com
We do not recommend using Teflon Bonnets or Teflon sheets which are placed on or around the heating platen. Teflon between the heating platen can cause the transfer to be applied below the stated temperature on your digital or mechanical thermometer by as much as 30°F. Using a Teflon sheet voids our replacement warranty because the transfers will fail due to improper application. Use Medium to high pressure. We recommend that you use a commercial heat press machine which is able to generate a minimum of 60 PSI.
Center transfer, press for 5-7 seconds. Hot peel gently.
If transfer has issues sticking, press 2-3 more seconds.
TIPS AND WASHING INSTRUCTIONS for garments pressed with SCREEN PRINT TRANSFERS:
IMPORTANT FACTORS INCLUDE:
- Dwell Time
- Application Temperature
- Machine Pressure
- Tumble Dry in low heat.
- Do not use Chlorine Bleach or Liquid Softener
- Do not Iron over the decoration
DROP SHIP TERMS:
Drop shipping, allows RevelYOU Design Co to fulfill orders to customers on your behalf. If you intend to fulfill orders using drop shipping, you must always:
1. Change the shipping address to reflect your customers address. We can't edit or cancel any orders if you do not do this.
2. Make sure that you click "Drop Ship" on the product page, so that the fee is processed properly. The fee is $2.00. This covers our time and material.
3. Each one of your customers must be a separate order. You cannot combine your orders into one. You must place and check out for each individual drop ship order and address.
4. ALL DROP SHIP SALES ARE FINAL!
Please contact us if you have any questions!